You’ll receive a brand-new vehicle with a full package, including:

• Insurance
• Servicing and maintenance
• Full RAC breakdown assistance
• Yearly tax
• Three drivers – you can change these whenever you like
• Kwik Fit replacement tyres
• Windscreen repair or replacement
• 60,000 mileage allowance over three years, or 100,000 for WAVs
• Many adaptations at no extra cost

At Perrys, we’ll cover everything for you, so you have nothing to worry about! Payments will begin once you’ve received your Motability Scheme vehicle. Perrys will receive the payments from your allowance provider – making the whole process even simpler.

If your vehicle requires an advance payment, this will need to be paid in full before or on the day you receive your new vehicle.

Paying a deposit

We may ask you to pay a deposit when ordering your Motability Scheme vehicle, the sum of which will be deducted from your advance payment when you receive your vehicle.

For security reasons, confirm that you’re speaking to Perrys when contacted about this, and before you provide any payment information. If you have any doubts about this, end the call and contact us directly.

Cars and WAVs, scooters or powered wheelchairs can’t be leased at the same time as you can only have one lease on the Motability Scheme at a time.

You may be able to lease a lightweight wheelchair along with your car or WAV instead of a powered wheelchair.

Your Motability Scheme vehicle needs to be used for the benefit of the disabled customer. This doesn’t necessarily mean they’re required to be in the vehicle for every journey; drivers in the same household can use the vehicle for the following purposes, as long as the disabled customer benefits:

• Shopping
• Visiting family
• Other routine activities

Only drivers listed on your Certificate of Motor Insurance are covered to drive your Motability Scheme vehicle.

With your Perrys Motability Scheme vehicle, you’re allowed to drive up to:

• 60,000 miles over a three-year lease
• 100,000 miles over a five-year lease

For every mile exceeded, you’ll be charged 5p.

You won’t be able to purchase your Motability Scheme vehicle at the end of your lease.

Yes, you can. If you receive Personal Independence Payment (PIP), Disability Living Allowance (DLA) or Child Disability Payment, you will be able to apply for your provisional licence three months before your sixteenth birthday; this will become valid when you turn 16.

If you have a Motability Scheme lease, you’re allowed to learn to drive in your Scheme vehicle.

Other drivers with a provisional licence must be at least 21 years old. Only one learner driver can be on your Certificate of Motor Insurance at a time.

The Foundation may be able to assist with the cost of up to 40 hours of driving lessons. In order to apply, you’ll need to already have a lease on the Scheme and have passed your theory test. All grant applications are means-tested and based on mobility needs, not wants.

Scooters and powered wheelchairs: These cost less than your weekly allowance, meaning that you’ll get some money back.

Cars and WAVs: Some cost less than your weekly allowance, some cost the same and some will require an advance payment.

Payment process: Part of your higher rate mobility allowance will be exchanged for a brand-new car, WAV, scooter or powered wheelchair.

Perrys Motability receive your payments directly from your allowance provider which makes paying simpler. You’ll get other parts and components as normal, and leasing a vehicle through the Motability Scheme means that you get insurance, breakdown and servicing all covered. The only thing you need to budget for is fuel.

An advance payment is the amount that you need to pay upfront and is in addition to your weekly mobility allowance.

The advance payment covers the difference between the cost of your Motability Scheme car and your allowance paid over the length of your agreement, but please note that it’s a deposit and is non-refundable.

The advance payment can be seen when you search for a vehicle. Some vehicles have no advance payment or cost less than your weekly allowance which means that you can still get the rest of your allowance to spend however you choose. Use the filters for this when you search for vehicles online.

If you select a Motability car with an advance payment, you’ll need to pay it in full either before or on the day you pick up your Motability car.

Don’t hesitate to contact us to discuss our accepted payment methods or to ask further questions

Motability update their prices every three months to ensure that they get you the best deals from car manufacturers. At the time of your application, we’ll freeze the price, so it’s locked in even if it changes before you receive your vehicle.

New prices are usually published on 1 January, 1 April, 1 July and 1 October.

Please not that prices can go down as well as up and may alter if the specification of a vehicle changes after your order. If you feel like you’re in circumstances that challenge the price freeze, please don’t hesitate to contact us.

This will depend on the car manufacturer and the model you order. Supply issues and shortages will also have an impact. Once you’ve applied for the Motability Scheme through Perrys, make sure to keep in contact with us: we’ll keep you updated with unexpected delays, car manufacturer supply issues and let you know when your vehicle is ready.

If you already have a Motability Scheme vehicle, you can’t pick up your new vehicle until the end of your current lease. If you’ve already placed your order and want to cancel or change it you’ll need to get in touch with Perrys; please be aware that you may be charged a fee for this.

It’s not illegal to smoke inside your Motability Scheme vehicle, but it is if you have passengers under 18 with you.

Once you order your vehicle from Perrys Motability you’ll need to sign a statement of responsibilities and suitability confirmation form. This form sets out the Motability Scheme guidelines, confirms that you understand them and ensures that no one misuses their Motability Scheme vehicle.

As part of your application to the Motability Scheme, Perrys will check the licence of each proposed driver; we do this to check for endorsements or restrictions. If we can’t check your licence, you’ll need to get an online check code from the DVLA so we can carry out our check. Once you’ve got the code,contact us. Please note that our checks can take up to 48 hours.

This depends on the speed of charge point that you’re using. Most will fall into one of the following four categories and are based on the kilowatt power output:

• Slow charger: 3–5kW
• Fast charger: 7–22kW
• Rapid charger: 25–99kW
• Ultra-rapid charger: 100kW+

Charging options for electric cars

Most electric vehicles are compatible with both fast and slow chargers, and many can also use rapid chargers. Ultra-rapid charging is available too, though it’s currently less common.

Fast chargers

Fast charging is the most popular option for home use. It typically takes between three and eight hours to fully charge your vehicle.

If you lease your first fully electric car through the Motability Scheme, a 7kW home charge point can be installed at your home free of charge.

Slow chargers

The second most common option, slow chargers can take 6 to 12 hours to fully charge a battery.

Rapid chargers

These chargers can typically bring a battery up to 80% in around 40 to 60 minutes, making them ideal for quick top-ups on the go.

Ultra-rapid chargers

Even faster than rapid chargers, ultra-rapid chargers can charge a battery to 80% in as little as 20 minutes. You’ll usually find rapid and ultra-rapid chargers at motorway service stations and other high-traffic areas near major roads.

RAC Breakdown Cover is included in your all-inclusive Motability package.

If your electric vehicle runs out of charge while you’re away from home, the RAC will either recharge your car enough to reach the nearest charge point or recover your vehicle to get you back on the road.

Unlike petrol or diesel vehicles which measure efficiency in miles per gallon (mpg), electric cars use range – the distance you can travel on a single full charge. Perrys will guide you through understanding how range works and share tips on how to get the most out of every charge.

There are five different types of charging cable.

• Type 1: An older plug type used by brands like Nissan, Mitsubishi and Vauxhall.
• Type 2: Quickly becoming the most popular plug type, commonly used by most European manufacturers.
• CHAdeMO: A rapid-charging plug, typically found on Nissan and Mitsubishi models.
• CSS (Combined Charging System): The standard rapid-charging plug for most European car brands.
• UK three-pin plug: Mostly used in emergencies, as it charges the vehicle much more slowly.

The type of plug your electric vehicle uses can determine which public charging points are available to you. However, many modern public charge points now offer multiple plug types.

All electric cars available through the Motability Scheme come with the necessary charging cable.

Three-pin and extension cables may be suitable for emergency use or as a last resort, but using them regularly could pose a risk of fire or damage to your electrical system.

Please note, Perrys don’t cover the cost of three-pin or extension cables.

We also can’t accept responsibility for any damage caused by their use. Additionally, some insurance providers may not cover any costs arising from such damage.

If you requested a code during your application, please contact bp pulse for assistance. You can reach them on 0800 464 3444. If you didn’t request a code, feel free to reach out to Perrys.

Once you’ve set up the app and added your payment details, read on for how to get started with Motability Go Charge.

You can also watch the helpful videos on using the app, as well as how to charge and make payments.

There’s no need to load money onto your account in advance, and we don’t preload your card with any credit.

To use Motability Go Charge:

1. Tap a pin on the map. These represent charging points.
2. You’ll see all the details you need about that charge point, including its availability.
3. Use the app’s navigation feature if you need help getting to the location.
4. Once you arrive, follow the instructions on the charging device.
5. Plug your cable in, then either tap your Go Charge card on the card reader, or use the app.
6. Keep an eye on your spending in the app as you charge.
7. Stop charging via the app, on the device, or by using your car’s features.
8. Finally, disconnect the cable.

With Go Charge, you’ll never pay more than the operator’s pay-as-you-go tariff. The price you pay will depend on the charge point operator and the speed of the charger. You can view tariffs in the app.

You’ll be charged for the energy used directly, via the payment details you provided in the app. This usually happens within 24 hours but may take up to 48 hours. You can also view your charging history within the app.

There are a few reasons why your Go Charge card might not start your charging session:

1. Check if the charge point operator is part of the network

Not all operators have agreed to include their charge points on the Go Charge network. If the operator is not listed in the app, you won’t be able to use your Go Charge card at those charge points.

2. Make sure you’re tapping your card on the correct reader

Many devices have two types of card readers – one for contactless payments (like credit or debit cards) and another for membership cards (like Go Charge). Be sure to tap your card on the membership card reader.

3. Your account might be temporarily suspended

If your account has been suspended, you won’t be able to use your Go Charge card until the suspension is lifted. You can check your account status in the app by going to the menu and selecting ‘EV cards’. If your account is suspended, contact Motability and they will guide you through the process .

Instead of measuring efficiency in miles per gallon (mpg), electric cars are rated by their range – the distance they can travel on a full charge. For most models, this range exceeds 200 miles.

However, factors like your driving style, the number of passengers, and whether you’re using the car’s features can affect the overall range.

To ensure you always have enough power for your journey, it’s important to charge your car regularly.

Several factors can influence your electric car’s range, including:

• The number of passengers and the weight being carried
• Driving speed
• Your driving style
• The type of road and terrain
• The use of features such as heating and air conditioning
• Weather conditions – expect a lower range in colder weather

The range you see when purchasing an electric car is based on test conditions, similar to how the mpg rating is determined for petrol or diesel cars. This means the actual range may vary, as it reflects real-world driving conditions.

Your electric car should be serviced in line with the manufacturer’s specifications, but this will typically be required no more than once a year. Additionally, as part of your Motability Scheme lease, an MOT test will be required after three years.

If you’re leasing an electric car through the Motability Scheme, Perrys will assist you with your charging needs. This could include a home charge point with standard installation or access to the bp pulse network of public charge points as part of your lease.

Having a home charge point is the most convenient and cost-effective way to charge your electric car. To have one installed, you’ll need off-street parking, such as a driveway or garage.

If any additional work is required to access your electricity supply or if we need to run cables a long distance from your main fuse box, you’ll be responsible for covering these costs.

You can keep the home charge point after your Motability lease finishes. Your home charge point warranty expires three years from the date of installation.

A tethered charge point means the charging cable is permanently attached to the charge point. An untethered charge point allows you to remove the cable when needed.

When installing your home charge point, you can choose which option suits you best. Some people prefer the tethered option since untethered cables can be heavier and more difficult to handle.

You can either have a home charge point installed or gain access to the bp pulse network, but not both. If you have off-street parking, a home charge point is a great option. However, if you’re unable to have a home charge point installed or prefer to use public charging, we’ll provide you with access to the bp pulse network for on-street charging.

A non-standard installation is required when additional work is needed for your home charge point set-up. You’ll need to pay extra if this applies to you.

You may require a non-standard installation if:

• Your parking space is not directly adjacent to your home.
• The charging unit needs to be mounted on something other than your home, such as a post. (Note: your home charge point can only be installed on a permanent structure.)
• The cable route from your meter or unit exceeds 15 metres.
• The charge point provider needs to drill through more than one wall for the cable route.
• Your electrical system needs upgrading.